Returns & Refund Policy
At Aura Roots Co., we take pride in creating premium wellness products with care and intention. Due
to the nature of consumable and personal care products, all sales are final.
We do not accept returns or exchanges on herbal teas, skincare products, or wellness items once an
order has been delivered.
If your order arrives damaged, incorrect, or incomplete, please contact us within 5 days of delivery at
support@aurarootsco.com with your order number and photos of the issue. We will review the
situation and work to make it right.
To be eligible for a replacement or store credit.
β The item must be unused .
βThe issue must be reported within 5 days of delivery.
β Proof of damage or error may be required.
Aura Roots Co. reserves the right to deny refund or replacement requests that do not meet the
conditions above.
For any questions regarding your order, please contact: